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Our Family Serving Yours

Our Mission

Working Together for All Your Heating, Cooling & Plumbing Needs

Established in 1963, Tri City has made it their mission to find the best solutions for customers using the most moral and ethical equation. Our vision is for all sides to benefit and achieve a common goal. To accomplish this, we started within our company. We made sure that all our employees, from our field technicians and comfort specialists to our office staff, have a highly motivating and supportive work environment. We took care and treated everyone as family. We believe that when our employees are happy, our customers are happy, too.

Three generations later, our family owned and operated company has become Milford’s most trusted comfort specialist. We are proud to be serving countless residents and businesses with the complete and innovative heating, cooling, and plumbing solutions they need. But we are prouder to be known for our exceptional customer care from the first phone call to the moment we complete a job and leave a customer’s property.

Our Culture Defines Our Company

At Tri City, we are grateful for our leaders who continue to demonstrate to us the culture that defines our company. By setting a good example, our leaders are able to instill these core values to each of our employees, which in turn, will manifest toward our customers.

Here are the core values that encapsulate the culture at Tri City:

  • Equality and unity- We treat every person we encounter fairly, whether a customer, supplier, employer, or employee. Everyone is part of the team and has an important role to fulfill in achieving a common goal.
  • Respect- Just like any other family, we are loyal and we appreciate each other without uncertainty. We strive to create a harmonious environment for all, whether within our company or when serving a customer.
  • Pride- We stand behind our work and the company we represent. We make sure we continuously train and educate ourselves on the latest industry trends and technologies so we can continue to provide a work we can be proud of.
  • Commitment- When we say we are there for you, we follow through. We don’t let you wait for long and never leave a job unfinished. We only provide superior work and customer care. Our team is committed to working tirelessly for your 100% satisfaction.
  • Integrity- Even when no one is looking, we provide honest and reliable work. Each member of our team upholds impressive ethical standards, and our business practices are always done with a reasonable and rational approach.
  • Spirit- We know that the only constant thing is change. At Tri City, we embrace change. In fact, we celebrate it because we know change is essential to growth, and that growth is essential to success.

    Experience the difference with Tri City today! Call us at (203) 303-5700 to schedule an appointment for reliable heating, cooling, or plumbing services in Milford.

    Hear From Our
    Happy customers

    • They were clean, prompt, and not as expensive as the competition.

      “They were clean, prompt, and not as expensive as the competition.”

      Kim H.

    • Quick, friendly and honest service.

      “Quick, friendly and honest service.”

      Kathy M.

    • Repair is always a headache, but these guys are the remedy!

      “Repair is always a headache, but these guys are the remedy!”

      Angela L.

    • Heat is fixed. Great service. Courteous and prompt.

      “Thank you Tri City Appliance”

      Carolyn B.

    • They were polite, efficient, knowledgeable and fast. We highly recommend them.

      “They were polite, efficient, knowledgeable and fast. We highly recommend them.”

      Julie M.

    • Best of Home Advisor 2016
    • Trane Comfort Specialist
    • EPA energy star program
    • CHCC
    • PHCC
    • ACCA Member
    • 100% satisfaction badge pls
    • Nate certified